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802.11ac Feature and Effect

wireless image by @jbtaylor With more and more devices promoting mobility and the ability to pass more and more bandwidth-intensive types of traffic, WiFi is taking the next evolutionary step. The...

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A Meaningful View into Call Center Data – Manipulating Report Fields in CUIC

I have been writing for Ascolta for a mere two months now; not near enough time to encounter my first wave of writer’s block.  Alas, my writing mediocrity has been put in display, and in the last few...

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Tricks of the Trade – Unity Connection and that Pesky Session Timeout

So I walked into the office early one morning to find my colleague and close friend exasperated, frustrated and some other kind of angry –ated word saved specifically for times when two words simply...

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